Turn viewing feedback into vendor-ready updates
Collect structured feedback in seconds, see the headline signals at a glance,
and share a vendor report that updates itself.
No app needed · Mobile‑friendly · Anonymous by default
42 Maple Street, London
Sales · Viewing Feedback · 27 Apr 2025
View listingOverall impression? *
Would you make an offer?
What did you think of the price?
Any other comments?
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· Responses are anonymised
42 Maple Street, London
Sales · Vendor Report · 27 Apr 2025
Download PDFOverall impression
8 responsesWould you make an offer?
8 responsesAny other comments?
5 responsesLoved the garden, but the kitchen felt a little small for the asking price.
Great location. Would consider an offer if the price came down slightly.
Generated by · All responses anonymised
Early feedback from agents
“Exactly what we needed for vendor updates.”
“Cuts down the back-and-forth after viewings.”
“Helps us explain buyer feedback clearly.”
Make every viewing count
One link collects the feedback. One report keeps vendors in the loop.
Clear vendor communication
One consistent update sellers and landlords understand. Stop writing the same follow-up email after every viewing — ViewingFeedback collates responses automatically and generates a report they can actually act on.
See example report
42 Maple Street, London
Sales · Vendor Report · 27 Apr 2025
Download PDFOverall impression
8 responsesGenerated by · All responses anonymised
What were your main concerns?
8 responsesPrice and kitchen size are coming up repeatedly. These are worth raising with your vendor before the listing stalls.
Surface the real blockers early
Know what's holding viewers back before they go quiet. See patterns across all viewings — whether it's price, layout, or condition — and have the right conversation with your vendor before the listing stalls.
Create your first listingLess chasing
A simple link replaces follow-up calls and messy notes. Send it by WhatsApp, SMS, or email right after the viewing — viewers submit feedback in under a minute, no app or login needed.
See how it worksShare
42 Maple Street, London
Message template
viewingfeedback.com/f/abc123
Share via
Link only
How it works
Three steps from first viewing to vendor update.
New listing
Property address
Listing type
Listing created!
42 Maple Street, London
Create a listing
Add the address and pick a template. A feedback link and QR code are generated instantly.
Share
42 Maple Street, London
Share via
Hi Sarah,
Thanks for viewing 42 Maple Street today. We'd love your feedback — takes under a minute:
viewingfeedback.com/f/abc123
Send the link after the viewing
Share by WhatsApp, SMS, or email. Viewers submit in under a minute — no app, no login required.
Vendor Report
42 Maple Street, London
Updated 26 Apr · 8 viewings
Overall impression
Would you make an offer?
Viewer comments
"Loved the garden, but the kitchen felt a little small."
"Great location. Would offer if price came down slightly."
Review insights and share
Responses roll up automatically in your dashboard. Share a private link or download a PDF to send to your vendor.
The feedback you've always wished you had
Everything your team needs to turn viewings into intelligence — without adding work for anyone.
Consistent questions, every time
Built-in sales and lettings templates mean feedback is comparable across every listing — not a different set of questions each time.
Feedback before you've left the driveway
Drop the link into the follow-up message you were already sending. Viewers respond in under a minute — no app, no login.
Walk into vendor reviews with data
Share a private report link or download a PDF. Vendors see exactly what buyers said — presented professionally, not paraphrased.
Honest feedback, not polished replies
Viewers share more when they know their name won't appear. Contact details are redacted automatically so the data stays clean.
What agents say
From solo negotiators to multi-branch teams.
Vendor meetings used to feel like I was making things up as I went. Now I walk in with an actual report — buyers' own words, structured and anonymous. It's changed how my vendors see me.
Jamie Clarke
Sales Negotiator · Norwood & Partners
Some agents were diligent, others weren't. I had no visibility until a vendor complained. Now every viewing gets the same follow-up and I can see the data across every listing in the branch.
Sarah Hewitt
Branch Manager · Whitmore Estates
I compete against bigger agencies every day. Being able to hand a vendor a proper feedback report — not a scrawled note or a vague summary — makes a real difference to how they see you.
Tom Rayner
Independent Agent
Our landlords kept asking how viewings were going and we had nothing concrete to tell them. Now they get a proper update with real numbers — it's made our renewal conversations much easier.
Priya Patel
Lettings Negotiator · Silverton Lettings
I assumed viewers wouldn't bother filling it in. The response rate surprised me — we're getting feedback from people we'd never have heard from otherwise. It just works.
Marcus Webb
Senior Negotiator · Ashford & Co.
Simple pricing for agents and agencies
Every plan includes the full core workflow for collecting viewing feedback and sharing professional vendor updates.
Independent agents
Look more professional to vendors and keep viewing feedback organised without extra admin.
- 1 user
- Collect feedback after every viewing
- Send by link or QR code
- Keep all listing feedback in one place
- Share a live vendor report
- Export a branded 1-page PDF
Single branch teams
A consistent way for the whole office to collect feedback and keep vendors up to date.
- 1 branch
- Up to 10 users
- Everything in Solo
- Built for branch-wide use
- Consistent reporting across the team
- Clearer updates for every listing
Multi-branch agencies
Keep each office organised, while running the same reporting process across the agency.
- 2 branches included
- Unlimited users
- Everything in Branch
- Separate workspaces for each branch
- One account for your agency
- Add extra branches for £59/mo each
Common questions
Everything agents ask before getting started.
- Is this a CRM?
- No. ViewingFeedback is focused on viewing feedback and vendor-ready reporting. Use it alongside your existing CRM.
- Do viewers need an app or login?
- No. They open a link and submit feedback on mobile in under a minute.
- Is the feedback anonymous?
- The vendor report never names individual viewers — sellers and landlords see aggregated feedback only. You can optionally ask viewers to leave their contact details via a custom question, but it's off by default.
- Can I use my own questions?
- Yes. Start from a template and edit it, or create your own reusable templates.
- Can multiple agents use the same account?
- Yes, on the Branch plan (up to 10 users) and the Agency plan (unlimited users). The Independent Agents plan is for a single user.
- Can I share the report with vendors?
- Yes. You can share an unlisted report link or download a one‑page PDF.
- Does it work for lettings as well as sales?
- Yes. The workflow is the same — collect feedback after every viewing and share a clear update with your landlord, just as you would with a vendor.
- How do I send the feedback form to viewers?
- Share a link however works best for you — via WhatsApp, SMS, or email — or show a QR code at the property for viewers to scan before they leave.
- How does ViewingFeedback handle viewer data?
- By default, no personal data is collected from viewers — responses are anonymous. If you use a custom question to request contact details, you remain the data controller and are responsible for ensuring you have a lawful basis under UK GDPR. Viewer data is never shared with third parties.
Get your next vendor update
ready in minutes.
Create a listing, share the link after your next viewing, and see the feedback collated automatically.